CDN overages on the Starter plan
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This article applies to the Starter plan.
Overview
RGE Studio limits how much data your Starter account can transfer each month. This is called your CDN allowance. If you go over this allowance, RGE Studio blocks your account automatically.
This article explains why this happens. It also explains how to unlock your account.
Why your account got blocked
Starter plans include a set amount of data traffic each month. The data transfer usage resets at the first of the month. See Hosted image delivery (CDN) in RGE Studio for full details.
If your usage goes over your monthly allowance, RGE Studio locks your account automatically.
If this happens, you'll see a message like this when you log in:

This message means your account reached its monthly CDN allowance. RGE Studio locked the account to prevent further CDN data transfer usage. The account stays locked even after usage resets.
How to unlock your account
To unlock your account, upgrade to the Professional plan for at least one month. This increases your CDN allowance to 250 GB per month. On paid plans, charges apply to CDN data transfer overages.
Tracking your CDN usage
If you're the account owner, check your CDN data traffic on the Subscription page.
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RGE Studio tracks Starter plan data traffic each month. Your allowance resets on the first of every month. RGE Studio notifies you in your account when you reach 25% and/or 100% of your monthly allowance.
Avoiding future overages
Want to lower your data transfer? This guide explains how to optimize your images for the web: https://kinsta.com/blog/optimize-images-for-web/.
To learn how CDN delivery works and how usage is calculated, see Hosted image delivery (CDN) in RGE Studio.
If you have any questions, feel free to contact us.
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