How can I unlock my RGE Studio account?

Beefree App is now RGE Studio!
The email design suite you already know and love just leveled up. We’re working hard to update our help center, but you still may see some references to the old product name.

Have you ever received the following error message when trying to log into RGE Studio?

This error relates to a security measure that we use in RGE Studio. It populates after several consecutive failed log-in attempts. 

If you receive this error, the following happens:

• Your account is locked.
• An automated email is sent to the user's email address.

The email includes a button that allows you to reset your password and unlock your RGE Studio account. The reset link included in this email is the only way to unlock your account. We cannot manually unlock the account for you.

Otherwise, the lock lasts for one hour. You can always try logging in again after the hour passes.